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Noticeboard

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Test Results

Results of all tests may be obtained by telephone or calling at reception.

Some tests take longer than others therefore the doctor may not authorise results until all are returned from the laboratory. Please telephone between 2.00 - 4.00pm when results will have been reported on by the doctor. Please leave at least 4 working days before telephoning for results.

Please telephone after 4.00pm for urine results.

Practice Policies

GDPR

As of the 25/05/2018 New European Legislation will become law to " protect and empower all EU citizens data privacy and to reshape the way organisations across the region approach data privacy"

We take very seriously patients data protection rights and confidentiality and process all data in a lawful and sensitive way.

If you require any further information regarding the General Data Protection Regulations (GDPR), please do not hesititate to contact the Practice Manager.

Confidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information



 
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