The receptionist staff assist in the day to day running of the practice and support the services we provide. Strict confidentiality is maintained by all staff on any matter relating to the health of our patients. Our staff will ask you certain questions when you call. They have been trained to make these enquiries on our behalf in order for us to help you in the most appropriate way. Reception staff are there to help you, but their job is very demanding and they are often very busy, so please be patient.