To help reduce the potential spread of infection we are advising all patients to phone before coming to the surgery.
When you ring us our staff will ask you some questions to determine your condition. Some of these questions may include if you have a temperature or a cough. These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients. If appropriate, you may receive a call back from a GP or be given other relevant advice.
If you need a repeat prescription please call our dedicated prescription line on 02894 413926 which is open 24 hrs a day. PLEASE NOTE THAT DUE TO INCREASED PRESSURES THAT THE PHARMACIES ARE FACING REPEAT, NON URGENT SCRIPTS WILL BE READY FOR COLLECTION AFTER 72-96 HOURS.
If you already have an appointment you can expect a telephone call from your GP or PN at your appointment time.
The NHS advice to patients with FEVER OR NEW CONTINUOUS COUGH is that they should NOT present to primary care but use online 111 advice and call 111 only if they cannot cope with their symptoms at home, they are getting worse or their symptoms are not improving after 7 days: 111 will then arrange appropriate care.
ANTRIM CASTLE SURGERY
Welcome To Our Practice
Antrim Castle Surgery in Antrim Health Centre provides the highest quality healthcare to patients in the Antrim area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
We believe that medical care should be accessible and personal. That good health care is based on a partnership between patient and doctor and that many medical problems can be prevented or minimised by recognising and correcting pre-existing risk factors. Our aim is to provide our patients with the best possible care within the resources available to us and to deal with any problems as quickly and as efficiently as possible.
If you require medical assistance when we are closed please contact Dalriada Urgent Care on 02825 663500
The practice will be closed on Wednesday the 5th February from 1pm. We will re open again on Thurs 6th at 8.30.
Every month we have a high volume of missed appointments due to patients not attending and not cancelling their appointment. We appreciate at times circumstances arise that are out of your control and you may not be able to make your appointment but if you can please ring and cancel if you no longer need an appointment or will not be able to make it.
In Aug, 266 patients did not show up for their appointment, meaning 266 appointments were wasted.
Please click on link for further information.
PODIATRY PATIENT NOTICE
Please note that from 28th January 2019 you will no longer be able to make appointments from the Podiatry Office - PLEASE CALL 02825 635672 to make an appointment.
Are you a Carer?
If you are a carer we would like to offer you an appointment to make sure your needs are being met. Please telephone the surgery to make an appointment with one of our GP's or Practice Nurses.
We have a dedicated phone number for repeat prescription requests
Telephone 02894 413926
The prescription line is open 24 hrs a day and scripts will be ready after 48hrs.
When you ring you will be asked for your name, your date of birth, your address, the name and dosage of the medication you require and your preferred chemist for collection. Please speak clearly and slowly to allow all the information to be gathered accurately. Unfortunately the Surgery Reception Team cannot make call backs to patients if the correct and full information hasn't been given.
Prescriptions can be ordered:
- On Line – You must register for this service at reception. Photographic ID is required
- Via the script line (02894 413926)
- In person at reception
- By post enclosing a stamped, addressed envelope
- Patients who require an acute prescription should dial 02894 413910 and press option 4
Sign in below to access Patient Access to book your next GP appointment or to order your repeat prescription.
We are aware that people may have been advised to seek a supportive letter from their GP as part of their PIP application. The Doctors have discussed this and decided that this is not necessary or appropriate. GP Letters WILL NOT be provided. However, if applications are rejected, a GP letter of support will be considered where appropriate.
(Site updated 20/03/2020)